In today's digital age, having a registered mobile number with your bank account is crucial for receiving important alerts, notifications, and one-time passwords (OTPs). State Bank of India (SBI), being one of the largest banks in India, offers various services that can be accessed through your registered mobile number. However, sometimes you may need to change your registered mobile number due to various reasons such as losing your phone, changing your phone number, or upgrading to a new phone. In this article, we will guide you through the process of changing your SBI mobile number in 5 easy steps.
Why Change Your SBI Mobile Number?
Before we dive into the process of changing your SBI mobile number, let's understand why you may need to do so. Here are a few reasons:
- You have lost your phone or it has been stolen.
- You have changed your phone number and want to update it with SBI.
- You have upgraded to a new phone and want to update your mobile number with SBI.
- You want to add a new mobile number to receive alerts and notifications from SBI.
Step 1: Gather Required Documents and Information
To change your SBI mobile number, you will need to have the following documents and information ready:
- Your SBI account number or debit card number.
- Your old mobile number that is currently registered with SBI.
- Your new mobile number that you want to register with SBI.
- Your SBI internet banking username and password (if you are changing your mobile number through online banking).
Step 2: Visit the SBI Website or Mobile Banking App
You can change your SBI mobile number through the SBI website or mobile banking app. Here's how:
- Visit the SBI website at and log in to your internet banking account using your username and password.
- Alternatively, you can download and install the SBI Mobile Banking app on your smartphone and log in to your account.
Step 3: Navigate to the Mobile Number Update Section
Once you are logged in to your SBI internet banking account or mobile banking app, navigate to the mobile number update section. Here's how:
- On the SBI website, click on the "My Accounts" tab and then select "Profile" from the dropdown menu.
- On the SBI Mobile Banking app, click on the "Services" tab and then select "Update Mobile Number" from the list of options.
Step 4: Enter Your New Mobile Number and Verify
Once you are in the mobile number update section, enter your new mobile number and verify it through an OTP. Here's how:
- Enter your new mobile number in the required field and click on the "Update" button.
- SBI will send an OTP to your new mobile number. Enter the OTP in the required field to verify your new mobile number.
Step 5: Confirm Your Mobile Number Update
Once you have verified your new mobile number, confirm your mobile number update. Here's how:
- Click on the "Confirm" button to confirm your mobile number update.
- SBI will send a confirmation message to your new mobile number, indicating that your mobile number has been updated successfully.
Benefits of Changing Your SBI Mobile Number
Changing your SBI mobile number has several benefits, including:
- You will continue to receive important alerts and notifications from SBI on your new mobile number.
- You will be able to access your SBI account and conduct transactions using your new mobile number.
- You will be able to reset your SBI internet banking password using your new mobile number.
FAQs
Q: Can I change my SBI mobile number through a phone call? A: Yes, you can change your SBI mobile number by calling the SBI customer care number at 1800 11 22 11.
Q: Do I need to visit an SBI branch to change my mobile number? A: No, you can change your SBI mobile number through online banking or mobile banking app. However, if you are unable to change your mobile number online, you can visit an SBI branch for assistance.
Q: How long does it take to update my SBI mobile number? A: Updating your SBI mobile number is a quick and easy process that can be completed in a few minutes.
We hope this article has helped you understand the process of changing your SBI mobile number in 5 easy steps. If you have any further questions or need assistance, please feel free to ask in the comments section below.
Can I change my SBI mobile number through a phone call?
+Yes, you can change your SBI mobile number by calling the SBI customer care number at 1800 11 22 11.
Do I need to visit an SBI branch to change my mobile number?
+No, you can change your SBI mobile number through online banking or mobile banking app. However, if you are unable to change your mobile number online, you can visit an SBI branch for assistance.
How long does it take to update my SBI mobile number?
+Updating your SBI mobile number is a quick and easy process that can be completed in a few minutes.