5 Easy Steps To Create A Custom Contact Form In Shopify

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As an online store owner, having a contact form on your Shopify website is essential for building trust and encouraging communication with potential customers. By default, Shopify provides a basic contact form, but it may not meet the specific needs of your business. Creating a custom contact form can help you capture valuable customer information, reduce spam, and improve the overall user experience.

Having a custom contact form on your Shopify website can bring numerous benefits, including increased conversions, improved customer satisfaction, and enhanced data collection. In this article, we'll guide you through the process of creating a custom contact form in Shopify in just 5 easy steps.

Understanding the Importance of a Custom Contact Form

A custom contact form allows you to tailor the fields and layout to your specific business needs, making it easier for customers to get in touch with you. This can lead to increased conversions, as customers are more likely to reach out if they feel that their concerns are being addressed. Additionally, a custom contact form can help reduce spam by adding CAPTCHA or other validation mechanisms.

Step 1: Plan Your Custom Contact Form

Before you start creating your custom contact form, take some time to plan out what you want to achieve. Consider the following:

• What fields do you need to collect from customers (e.g., name, email, phone number, message)?
• Do you want to add any validation or CAPTCHA to prevent spam?
• Do you need to integrate your contact form with any third-party services (e.g., email marketing software)?

Take a few minutes to brainstorm and jot down your ideas. This will help you create a clear vision for your custom contact form.

Step 2: Choose a Contact Form App or Method

Shopify offers a range of contact form apps that can help you create a custom form without coding. Some popular options include:

• Form Builder by Shopify
• Contact Form by POWr
• JotForm

If you're comfortable with coding, you can also create a custom contact form using Shopify's liquid templating language.

Step 3: Design Your Custom Contact Form

Once you've chosen your app or method, it's time to design your custom contact form. Consider the following best practices:

• Keep it simple and concise: Avoid overwhelming customers with too many fields or complex layouts.
• Use clear and concise labels: Make sure customers understand what information you're asking for.
• Add a clear call-to-action (CTA): Use a prominent CTA button to encourage customers to submit the form.

Use your chosen app or coding method to create a custom contact form that reflects your brand's style and tone.

Step 4: Add Validation and CAPTCHA (Optional)

If you want to reduce spam and ensure that customers enter valid information, consider adding validation and CAPTCHA to your custom contact form. This can include:

• Required fields: Make certain fields mandatory to ensure customers enter essential information.
• Email validation: Verify that customers enter a valid email address.
• CAPTCHA: Add a CAPTCHA challenge to prevent automated spam submissions.

Use your chosen app or coding method to add validation and CAPTCHA to your custom contact form.

Step 5: Test and Publish Your Custom Contact Form

Once you've created and designed your custom contact form, it's time to test it. Make sure to:

• Test the form submission process: Ensure that the form submits successfully and that you receive notifications.
• Test for spam: Verify that your validation and CAPTCHA mechanisms are effective in preventing spam.

Once you're satisfied with your custom contact form, publish it on your Shopify website and start collecting valuable customer information.

Conclusion

Creating a custom contact form in Shopify is easier than you think. By following these 5 easy steps, you can create a tailored form that meets your business needs and improves the user experience. Remember to plan carefully, choose the right app or method, design with simplicity in mind, add validation and CAPTCHA if necessary, and test thoroughly before publishing.

We hope this article has inspired you to take control of your Shopify contact form and start building stronger relationships with your customers. Share your experiences and tips in the comments below!