Receiving medical care at UT Southwestern Medical Center is a significant step towards regaining your health, but managing your medical records is just as crucial. Having easy access to your medical records can help you stay informed about your health, ensure continuity of care, and even assist in medical billing and insurance claims. Here's a comprehensive guide on how to obtain your UT Southwestern medical records in three easy steps.
Access to medical records is a fundamental patient right, protected by the Health Insurance Portability and Accountability Act (HIPAA). This law ensures that patients have the right to request, inspect, and obtain a copy of their medical records from healthcare providers, including UT Southwestern Medical Center.
Step 1: Determine the Type of Records You Need
Understanding the Types of Medical Records
Before requesting your medical records, it's essential to determine the type of records you need. UT Southwestern Medical Center maintains various types of records, including:
- Medical Records: These records contain information about your medical history, diagnoses, treatments, medications, and test results.
- Billing Records: These records contain information about your medical bills, payments, and insurance claims.
- Imaging Records: These records contain images of your tests, such as X-rays, CT scans, and MRI scans.
- Lab Results: These records contain the results of your laboratory tests, such as blood work and biopsies.
Step 2: Submit Your Request
Requesting Your Medical Records
To request your medical records, you can follow these steps:
- Online Portal: UT Southwestern Medical Center offers an online patient portal, MyChart, where you can request your medical records electronically. You can log in to your account, navigate to the "Request Medical Records" section, and submit your request.
- Phone: You can call the UT Southwestern Medical Center's Health Information Management department at (214) 645-3011 to request your medical records over the phone. Be prepared to provide your name, date of birth, and medical record number (if available).
- Mail: You can submit a written request for your medical records by mail. You can download the "Authorization for Release of Protected Health Information" form from the UT Southwestern Medical Center's website, complete it, and mail it to the Health Information Management department.
Step 3: Receive Your Medical Records
Receiving Your Medical Records
Once you've submitted your request, UT Southwestern Medical Center will process it and send your medical records to you via mail or electronically, depending on your preference. You can expect to receive your medical records within 5-10 business days.
Tips and Reminders
- Be Prepared: When requesting your medical records, be prepared to provide your identification and medical record number (if available).
- Check Your Records: Once you receive your medical records, review them carefully to ensure they are accurate and complete.
- Keep Your Records Safe: Keep your medical records in a safe and secure location to protect your personal health information.
By following these three easy steps, you can obtain your UT Southwestern medical records and take control of your healthcare. Remember to always keep your medical records up-to-date and accurate to ensure continuity of care and better health outcomes.
Getting Help and Support
If you need help or support with requesting your medical records, you can contact the UT Southwestern Medical Center's Health Information Management department at (214) 645-3011 or visit their website for more information.
FAQs
How long does it take to receive my medical records?
+You can expect to receive your medical records within 5-10 business days after submitting your request.
Can I request my medical records online?
+Do I need to pay for my medical records?
+No, you do not need to pay for your medical records. However, there may be a fee for copying and mailing your records.