Pg&E Medical Baseline Application And Enrollment Guide

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In California, Pacific Gas and Electric Company (PG&E) offers a special rate program called the Medical Baseline program to help customers with serious medical conditions or disabilities who rely on life-supporting equipment in their homes. This program provides eligible customers with a lower rate on their energy bills, as well as additional support during power outages. In this article, we will guide you through the PG&E Medical Baseline application and enrollment process, highlighting the benefits, eligibility criteria, and required documents.

What is the PG&E Medical Baseline Program?

The Medical Baseline program is designed to provide financial assistance to PG&E customers who have medical conditions that require the use of life-supporting equipment, such as oxygen concentrators, dialysis machines, or ventilators. This program helps reduce the energy costs associated with operating this equipment, making it more affordable for customers to power their medical devices.

Benefits of the Medical Baseline Program

The Medical Baseline program offers several benefits to eligible customers, including:

• A lower rate on energy bills, which can help reduce the financial burden of operating life-supporting equipment
• Additional support during power outages, including advance notification and priority restoration of service
• A dedicated phone line for Medical Baseline customers to report outages and receive assistance

Eligibility Criteria for the Medical Baseline Program

To be eligible for the Medical Baseline program, customers must meet certain criteria, including:

• Being a PG&E customer
• Having a serious medical condition or disability that requires the use of life-supporting equipment
• Requiring a minimum amount of electricity to operate the life-supporting equipment
• Providing documentation from a licensed physician to support the medical condition

Required Documents for the Medical Baseline Application

To apply for the Medical Baseline program, customers must provide the following documents:

• A completed Medical Baseline application form
• A letter from a licensed physician that verifies the customer's medical condition and the need for life-supporting equipment
• Proof of PG&E account holder status

How to Apply for the Medical Baseline Program

Customers can apply for the Medical Baseline program by:

1. Downloading and completing the Medical Baseline application form from the PG&E website
2. Obtaining a letter from a licensed physician that verifies the customer's medical condition and the need for life-supporting equipment
3. Submitting the completed application form and supporting documentation to PG&E

Enrollment Process for the Medical Baseline Program

Once the application is submitted, PG&E will review the documentation and verify the customer's eligibility for the Medical Baseline program. If approved, the customer will be enrolled in the program and will begin receiving the lower rate on their energy bills.

Renewal Process for the Medical Baseline Program

Customers enrolled in the Medical Baseline program must renew their enrollment annually to continue receiving the benefits of the program. PG&E will send a renewal notice to customers prior to the anniversary date of their enrollment, and customers must provide updated documentation from their physician to support their continued eligibility.

Additional Resources for Medical Baseline Customers

PG&E offers additional resources and support for Medical Baseline customers, including:

• A dedicated phone line for reporting outages and receiving assistance
• Advance notification of planned outages and maintenance
• Priority restoration of service during outages

Conclusion

The PG&E Medical Baseline program provides essential support to customers with serious medical conditions or disabilities who rely on life-supporting equipment in their homes. By following the application and enrollment process outlined in this guide, customers can take advantage of the benefits of the program, including lower energy bills and additional support during power outages. If you or a loved one relies on life-supporting equipment, don't hesitate to reach out to PG&E to learn more about the Medical Baseline program.