5 Easy Ways To Add Contact Form On Shopify

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Why Add a Contact Form on Shopify?

In today's digital age, having a contact form on your Shopify store is crucial for building customer trust and encouraging communication. A contact form allows customers to easily get in touch with you, providing a convenient way to ask questions, report issues, or request support. By adding a contact form to your Shopify store, you can improve customer satisfaction, increase sales, and build a loyal customer base.

In this article, we'll explore five easy ways to add a contact form on Shopify, along with their benefits and step-by-step instructions.

Method 1: Using Shopify's Built-in Contact Form

Shopify provides a built-in contact form that you can easily add to your store. This method is free and doesn't require any coding or third-party apps.

Benefits:

• Easy to set up and configure
• Customizable form fields and layout
• Integrated with Shopify's customer support system

Step-by-Step Instructions:

1. Go to your Shopify dashboard and navigate to Online Store > Themes.
2. Click on the "Actions" dropdown menu and select "Edit code."
3. In the code editor, navigate to the "layout" directory and open the "page.liquid" file.
4. Add the following code to the file: {% include 'contact-form' %}
5. Save the changes and click on the "Save" button.
6. Go back to your Shopify dashboard and navigate to Online Store > Pages.
7. Click on the "Add page" button and create a new page with the title "Contact Us."
8. In the page content, add the following code: {% include 'contact-form' %}
9. Save the changes and click on the "Save" button.

Method 2: Using a Third-Party App

There are many third-party apps available on the Shopify App Store that offer contact form functionality. These apps often provide advanced features and customization options.

Benefits:

• Advanced features such as conditional logic and integrations with other apps
• Customizable form fields and layout
• Support for multiple forms and submissions

Step-by-Step Instructions:

1. Go to the Shopify App Store and search for "contact form."
2. Browse through the search results and choose an app that suits your needs.
3. Click on the "Get" button to install the app.
4. Follow the app's instructions to set up and configure the contact form.
5. Customize the form fields and layout as needed.
6. Save the changes and click on the "Save" button.

Method 3: Using Google Forms

Google Forms is a free online form builder that you can use to create a contact form for your Shopify store.

Benefits:

• Free and easy to use
• Customizable form fields and layout
• Integrates with Google Sheets for submission tracking

Step-by-Step Instructions:

1. Go to Google Forms and create a new form.
2. Add the form fields and layout as needed.
3. Customize the form's appearance and settings.
4. Click on the "Get pre-filled link" button and copy the form's URL.
5. Go to your Shopify dashboard and navigate to Online Store > Pages.
6. Click on the "Add page" button and create a new page with the title "Contact Us."
7. In the page content, add an iframe with the Google Form's URL.
8. Save the changes and click on the "Save" button.

Method 4: Using Typeform

Typeform is a popular online form builder that offers a range of customizable templates and features.

Benefits:

• Customizable form fields and layout
• Conditional logic and integrations with other apps
• Support for multiple forms and submissions

Step-by-Step Instructions:

1. Go to Typeform and create a new form.
2. Add the form fields and layout as needed.
3. Customize the form's appearance and settings.
4. Click on the "Share" button and copy the form's URL.
5. Go to your Shopify dashboard and navigate to Online Store > Pages.
6. Click on the "Add page" button and create a new page with the title "Contact Us."
7. In the page content, add an iframe with the Typeform's URL.
8. Save the changes and click on the "Save" button.

Method 5: Using Custom Code

If you're comfortable with coding, you can create a custom contact form using HTML, CSS, and JavaScript.

Benefits:

• Complete control over form design and functionality
• Customizable form fields and layout
• Support for multiple forms and submissions

Step-by-Step Instructions:

1. Go to your Shopify dashboard and navigate to Online Store > Themes.
2. Click on the "Actions" dropdown menu and select "Edit code."
3. In the code editor, navigate to the "layout" directory and open the "page.liquid" file.
4. Add the custom code for the contact form, including HTML, CSS, and JavaScript.
5. Save the changes and click on the "Save" button.
6. Go back to your Shopify dashboard and navigate to Online Store > Pages.
7. Click on the "Add page" button and create a new page with the title "Contact Us."
8. In the page content, add the custom code for the contact form.
9. Save the changes and click on the "Save" button.

By following these five easy methods, you can add a contact form to your Shopify store and start building a stronger relationship with your customers. Remember to choose the method that best suits your needs and skill level, and don't hesitate to seek help if you need it.

We hope this article has been helpful in guiding you through the process of adding a contact form on Shopify. If you have any questions or need further assistance, please don't hesitate to ask.