File Hilton Price Match Guarantee Claim In 5 Easy Steps

Quick Links :

Hilton's Price Match Guarantee is a promise to its customers that they will always get the best rate available when booking directly with Hilton. If a lower rate is found elsewhere, Hilton will match it and provide an additional discount. But how do you actually file a claim? In this article, we will walk you through the process of filing a Hilton Price Match Guarantee claim in 5 easy steps.

Booking a room at Hilton can be a great experience, especially when you know you're getting the best rate. But what if you find a lower rate after booking? That's where the Price Match Guarantee comes in. Hilton's Price Match Guarantee is designed to give customers confidence when booking directly with Hilton, knowing that they will always get the best rate available. But the process of filing a claim can be daunting. In this article, we will break down the steps to file a claim and make it easy for you to get the rate you deserve.

Whether you're a seasoned traveler or just booking a room for the first time, Hilton's Price Match Guarantee gives you peace of mind when booking a room. But it's essential to understand the process of filing a claim to ensure you get the rate you deserve. In this article, we will provide a step-by-step guide on how to file a Hilton Price Match Guarantee claim in 5 easy steps.

Step 1: Review the Terms and Conditions

Before filing a claim, it's essential to review the terms and conditions of Hilton's Price Match Guarantee. This will help you understand what is required to file a claim and what rates are eligible for a match. Hilton's Price Match Guarantee terms and conditions can be found on their website.

To review the terms and conditions, follow these steps:

• Go to Hilton's website and click on "Price Match Guarantee" at the bottom of the page.
• Read through the terms and conditions carefully, paying attention to what rates are eligible for a match and what is required to file a claim.

Key Points to Note

• The rate must be publicly available and bookable on another website.
• The rate must be for the same hotel, room type, and dates as the original booking.
• The rate must be in the same currency as the original booking.

Step 2: Find a Lower Rate

To file a claim, you need to find a lower rate for the same hotel, room type, and dates as your original booking. You can use online travel agencies like Expedia, Booking.com, or Kayak to find a lower rate.

When searching for a lower rate, make sure to compare apples to apples. Ensure that the rate you find is for the same hotel, room type, and dates as your original booking. Also, make sure the rate is publicly available and bookable on another website.

Tips for Finding a Lower Rate

• Use online travel agencies like Expedia, Booking.com, or Kayak to find a lower rate.
• Compare rates on different websites to ensure you find the lowest rate.
• Make sure the rate is publicly available and bookable on another website.

Step 3: Gather Required Documents

Once you've found a lower rate, you need to gather the required documents to file a claim. The required documents include:

• A screenshot of the lower rate on another website.
• A copy of your original booking confirmation.

Make sure the screenshot of the lower rate is clear and shows the rate, hotel, room type, and dates. Also, ensure that your original booking confirmation is complete and shows the rate, hotel, room type, and dates.

Key Points to Note

• The screenshot of the lower rate must be clear and show the rate, hotel, room type, and dates.
• The original booking confirmation must be complete and show the rate, hotel, room type, and dates.

Step 4: Submit Your Claim

Once you've gathered the required documents, you can submit your claim. You can submit your claim online or by contacting Hilton's customer service team.

To submit your claim online, follow these steps:

• Go to Hilton's website and click on "Price Match Guarantee" at the bottom of the page.
• Click on "Submit a Claim" and fill out the form.
• Attach the required documents, including the screenshot of the lower rate and your original booking confirmation.

Key Points to Note

• You can submit your claim online or by contacting Hilton's customer service team.
• Make sure to attach the required documents, including the screenshot of the lower rate and your original booking confirmation.

Step 5: Wait for a Response

Once you've submitted your claim, wait for a response from Hilton's customer service team. They will review your claim and respond within 24 hours.

If your claim is approved, Hilton will adjust your rate to match the lower rate you found. If your claim is denied, Hilton will provide a reason for the denial.

Key Points to Note

• Wait for a response from Hilton's customer service team within 24 hours.
• If your claim is approved, Hilton will adjust your rate to match the lower rate you found.
• If your claim is denied, Hilton will provide a reason for the denial.

We hope this article has helped you understand the process of filing a Hilton Price Match Guarantee claim. Remember to review the terms and conditions, find a lower rate, gather required documents, submit your claim, and wait for a response. By following these steps, you can ensure that you get the best rate available when booking directly with Hilton.