7 Ways To Fix Divi Form Not Sending Emails

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When it comes to creating a seamless user experience on your website, having a functioning contact form is crucial. Divi, a popular WordPress theme, offers a built-in form module that allows users to easily create and customize forms. However, some users may encounter issues with the Divi form not sending emails. This can be frustrating, especially if you're not tech-savvy.

Fortunately, there are several ways to troubleshoot and fix the issue. In this article, we'll explore seven methods to help you resolve the problem and get your Divi form sending emails again.

Understanding the Divi Form Module

Before we dive into the solutions, it's essential to understand how the Divi form module works. The form module uses a combination of PHP and JavaScript to send emails. When a user submits the form, the data is sent to the server, which then sends an email to the specified recipient.

Method 1: Check the Email Settings

The first step in troubleshooting the issue is to check the email settings in the Divi form module. Ensure that the "Email" field is set to the correct recipient's email address. You can also try setting the "Email" field to a different email address to see if the issue persists.

Steps to Check the Email Settings:

1. Go to the Divi Builder and select the form module.
2. Click on the "Settings" icon (looks like a gear).
3. Scroll down to the "Email" section.
4. Verify that the "Email" field is set to the correct recipient's email address.

Method 2: Enable Debug Mode

Enabling debug mode can help you identify any issues with the form submission process. When debug mode is enabled, Divi will display error messages that can help you troubleshoot the issue.

Steps to Enable Debug Mode:

1. Go to the WordPress dashboard.
2. Click on "Settings" > "General".
3. Scroll down to the "Debug Mode" section.
4. Enable debug mode by clicking the toggle button.

Method 3: Check for Plugin Conflicts

Sometimes, plugin conflicts can cause issues with the Divi form module. Try deactivating all plugins except for Divi and see if the issue persists.

Steps to Check for Plugin Conflicts:

1. Go to the WordPress dashboard.
2. Click on "Plugins" > "Installed Plugins".
3. Deactivate all plugins except for Divi.
4. Test the form to see if the issue persists.

Method 4: Update Divi and WordPress

Ensuring that Divi and WordPress are up-to-date can resolve any compatibility issues that may be causing the problem.

Steps to Update Divi and WordPress:

1. Go to the WordPress dashboard.
2. Click on "Updates" > "Available Updates".
3. Update Divi and WordPress to the latest versions.

Method 5: Check the Form's Validation Rules

The form's validation rules can sometimes cause issues with the form submission process. Check the validation rules to ensure that they are not too restrictive.

Steps to Check the Form's Validation Rules:

1. Go to the Divi Builder and select the form module.
2. Click on the "Settings" icon (looks like a gear).
3. Scroll down to the "Validation" section.
4. Review the validation rules and adjust them if necessary.

Method 6: Check the Server's Email Settings

The server's email settings can also cause issues with the Divi form module. Check with your hosting provider to ensure that the server's email settings are configured correctly.

Steps to Check the Server's Email Settings:

1. Contact your hosting provider.
2. Ask them to check the server's email settings.
3. Ensure that the server's email settings are configured correctly.

Method 7: Use an SMTP Plugin

Using an SMTP plugin can help resolve issues with the Divi form module. SMTP plugins can help improve email deliverability and reduce the risk of emails being marked as spam.

Steps to Use an SMTP Plugin:

1. Go to the WordPress dashboard.
2. Click on "Plugins" > "Add New".
3. Search for an SMTP plugin (e.g., WP Mail SMTP).
4. Install and activate the plugin.
5. Configure the plugin's settings.

By following these seven methods, you should be able to resolve the issue with the Divi form not sending emails. Remember to always test the form after making any changes to ensure that it's working correctly.

We hope this article has helped you resolve the issue with your Divi form not sending emails. If you have any further questions or concerns, feel free to ask in the comments below. Don't forget to share this article with your friends and colleagues who may be experiencing similar issues.