5 Ways To Create A Custom Contact Form On Shopify

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Creating a custom contact form on Shopify can be a great way to capture customer inquiries, feedback, and other important information. A well-designed contact form can help improve customer satisfaction, increase conversion rates, and enhance overall user experience. In this article, we will explore five ways to create a custom contact form on Shopify, including using built-in features, third-party apps, and custom coding.

Why Create a Custom Contact Form on Shopify?

Before we dive into the methods, let's discuss the importance of creating a custom contact form on Shopify. A custom contact form allows you to:

• Collect specific information from customers, such as order numbers or product preferences
• Create a seamless user experience that matches your brand's design and tone
• Increase conversions by making it easy for customers to get in touch
• Improve customer satisfaction by providing a clear and convenient way to submit inquiries

Method 1: Using Shopify's Built-in Contact Form Feature

Shopify provides a built-in contact form feature that allows you to create a basic contact form without any coding knowledge. To access this feature, follow these steps:

1. Go to your Shopify admin panel and navigate to Online Store > Themes.
2. Click on the "Actions" dropdown menu and select "Edit code."
3. In the code editor, navigate to the " layouts" directory and open the "page.contact.liquid" file.
4. In this file, you will see a basic contact form code that you can modify to suit your needs.

Method 2: Using a Third-Party App

If you want more advanced features and customization options, you can use a third-party app to create a custom contact form on Shopify. Some popular apps include:

• Form Builder by Powr
• Shopify Contact Form by ReConvert
• Custom Contact Form by HulkApps

These apps offer a range of features, such as:

• Drag-and-drop form builders
• Customizable form fields and layouts
• Conditional logic and branching
• Integration with other Shopify apps

To install a third-party app, follow these steps:

1. Go to the Shopify App Store and search for "contact form."
2. Browse through the available apps and read reviews to find the one that best suits your needs.
3. Click on the "Get" button to install the app.
4. Follow the app's instructions to set up and customize your contact form.

Method 3: Using Custom Coding

If you have coding knowledge, you can create a custom contact form on Shopify using HTML, CSS, and JavaScript. This method provides the most flexibility and control over the design and functionality of your contact form.

To create a custom contact form using code, follow these steps:

1. Go to your Shopify admin panel and navigate to Online Store > Themes.
2. Click on the "Actions" dropdown menu and select "Edit code."
3. In the code editor, navigate to the "layouts" directory and open the "page.contact.liquid" file.
4. Delete the existing contact form code and replace it with your custom code.

Method 4: Using a Page Builder App

Another way to create a custom contact form on Shopify is to use a page builder app. These apps provide a visual interface for designing and building custom pages, including contact forms.

Some popular page builder apps for Shopify include:

• Shopify Page Builder by Shogun
• PageFly by PageFly
• GemPages by GemPages

These apps offer a range of features, such as:

• Drag-and-drop page builders
• Customizable templates and layouts
• Integration with other Shopify apps

To use a page builder app, follow these steps:

1. Go to the Shopify App Store and search for "page builder."
2. Browse through the available apps and read reviews to find the one that best suits your needs.
3. Click on the "Get" button to install the app.
4. Follow the app's instructions to set up and customize your contact form.

Method 5: Using a Third-Party Service

Finally, you can also use a third-party service to create a custom contact form on Shopify. These services provide a range of features, such as:

• Customizable form fields and layouts
• Conditional logic and branching
• Integration with other Shopify apps

Some popular third-party services for creating custom contact forms include:

• Formstack
• JotForm
• Wufoo

To use a third-party service, follow these steps:

1. Go to the service's website and sign up for an account.
2. Create a new form and customize it to suit your needs.
3. Copy the form's embed code and paste it into your Shopify store.

Conclusion

Creating a custom contact form on Shopify can be a great way to improve customer satisfaction, increase conversions, and enhance overall user experience. Whether you use Shopify's built-in feature, a third-party app, custom coding, a page builder app, or a third-party service, there are many ways to create a custom contact form that meets your needs.

Take Action

If you're ready to create a custom contact form on Shopify, start by exploring the methods outlined in this article. Whether you're a beginner or an experienced developer, there's a solution that's right for you.